That's not the point, sorry. Good for sparkies, though:rolleyes:
MooandPop;412874 wrote: it is the simmerstat. a sparky can replace both of them very simply. they just wear out, no need for contacting fair go.
Mooand poop - you'd be complaining, too, if suddenly you'd have to exchange the break pads of your car every 6 weeks instead of once every 2 years. Tyres are not such a good comparison - it would rather be the car suddenly accelerating to maximum speed without warning and you being told that you can hit the breaks - what are you worrying about... driving is an attended activity.
If you are a member of Consumer, you will have access to their list of expected life for appliances. Sorry, I don't have it, but if the "expected life" is greater than the time before this component breaks down, and it is not a "consumable" easily replaced cheap part, you have a good case for free replacement under the Consumer Guarantees Act.
Looks to me as if we all should come to the conclusion that F & P is not a brand to be considered when buying new - ever.
that should solve the problem in the long run...
I have a Fisher and Paykel Thyme Oven and it now has two large elements that go red hot in the middle of the coil intermittently even on a low heat. This is definitely a fire risk. Given that this is a common problem, has anyone taken this matter further?
This is a fairly old thread now, but may still have some relevance for you. If your stove is out of its guarantee now, you may still have some redress. It would pay you to get in touch with F&P NZ office and ask. You will need with your phone call, the model and serial numbers off your stove and if they have them, the same with the elements. Sometimes products are re called, but if you haven't heard, that doesn't mean you cant still act. I had a double draw dishwasher and only by chance I heard something about a fault it had. I rang and they told me there was a safety cutout they had added to my model, and sent one out free. There was never any issue after that.
I have always got excellent customer service from F& P. They replaced a faulty dishwasher and paid for a kitchen counter that had been damaged by steam (out of warranty) and when a dishdrawer wire basket broke they sent me a replacement free of charge. I would contact them first and see what they can do.